Top 4 Practices to Monitor the Quality of Call Centre Services Effectively

Top 4 Practices to Monitor the Quality of Call Centre Services Effectively

For any business, it is imperative to take care of two things perfectly, ‘Product development’ and ‘Call Centre functions.’ This is so because reliable products grab eyes of potential customers while flawless call center operations pave the way for seamless business growth. However, managing these two things aptly in tandem is not easy, as both seek undivided attention. That’s the…

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Why Buying A Senior Citizen Health Insurance A Smart Investment

Why Buying A Senior Citizen Health Insurance A Smart Investment

With the rise of illness among the older adults increasing from 36.2% in 2018 to 43.7% in 2019, health insurance for senior citizens is becoming a necessity. As per the IRDA (Insurance Regulatory and Development Authority), the insurance companies in India have been instructed to up the age limit to 65 years (highest entry age). Among India’s leading health insurances…

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